Santa Rosa Auto Repair

Call Us!(707) 575-0100
Mon - Fri: 8:00 AM - 5:00 PM
5

The most professional, thoughtful and friendly auto repair shop I have ever encountered. I would recommend this place 100% !!!

Thank you Joan for being a fantastic customer. Comments like this inspire all at Auto Japan. Vaughn

- Auto Japan, Inc.
5

So happy I've found a great independent shop to work on my '94 MX5 which I've had since new.Won't be taking that car to any other repair facility as my impression of them, their professionalism and service is very high.Highly recommended.

5

I have been taking my 2001 Acura Integra to Vaughn at Auto Japan for about 11 years. Back then the shop was call Supreme Foreign Auto. Back then I was a single woman new to Santa Rosa. I went through the phone book and chose supreme foreign auto because they specialized in Japanese cars. My first experience with Vaughn was not only pleasant but I knew right away he was a man of integrity and took pride in his work. He cared and I knew I can trust him. I am now married and still continue to take my vehicles to Vaughn. When my husband needed a mechanic for his 1993 Nissan King cab, I sent him straight to Vaughn. Auto Japan has been the only auto shop to have ever worked on my Acura. We still have the Nissan, and also a Toyota Tacoma, all under the care of Auto Japan. I highly recommend Auto Japan for all your auto needs. The customer service is outstanding, and Vaughn only hires the best mechanics! Quality, Integrity honesty, need I say more! As a woman, when you find a good hair stylist, you stick with her/him, it's the same with a mechanic! I will always be a faithful customer...

5

As always, when my check engine light went on, I drove straight to Auto Japan and felt completely confident about leaving it for diagnostics. As my car gets older, it is such a relief to have the professional and courteous staff at Auto Japan looking after it and advising me on what repairs are necessary.

5

There aren't enough stars for the rating I'd like to give. Two years ago, I was in the market for a really good used car, I had a limited amount of time, and was not finding anything worth buying. Vaughn was inspecting a vehicle that I was about to buy and he warned me that it looked like trouble, and he took the time to show me why. Then he gave me an idea as to how I might find a good car. I followed his advice, and the next week I brought in another car for him to look at. He said something like--this is the best used car I've ever seen for the price. I bought the car, and the concern about finding a good mechanic was a moot point.

5

Have been a customer of Auto Japan for several years. My ratings remains 5 stars

Thanks, Leon, for your trust in us to take care of your vehicle. We sincerely appreciate your business.

- Auto Japan, Inc.
5

You all get a five - great service, much appreciated. I'm a little concerned that the idle,( in neutral, no brake pedal, no steering effort) tends to be 1200 rpm ...seems a bit high: my memory was of 500 to 700 rpm? Should i bring it in?

Thanks, Jeremy. Always a pleasure to see you. Peter will call you about the idle problem or just come by when you are in our area and we will check it out for you.

- Auto Japan, Inc.
5

Be sure to thank your mechanic for the excellent job he did. I am very pleased with the work and the service. I feel very fortunate to have your honest and dependable services available.

Thanks, Dennis, for your comments, and I told Stephen that you were pleased with his work. Thanks also for your patience as we worked to get your Prius exactly right.

- Auto Japan, Inc.
5

Always good service, friendly but professional...even when the computer goes down....

Thanks, Paul, for your business. Our computer is up and running once again!

- Auto Japan, Inc.
5

The shop is very trustworthy and stand behind their great work. They will even accommodate you in facilitating a ride within a reasonable distance if you have any trouble getting transportation to or from the shop when you have work done there.

Thanks, Mike, for your comments. We appreciate your business and enjoyed working with you.

- Auto Japan, Inc.
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