Santa Rosa Auto Repair

Complete tune up so we are ready for the next decade.

We are new to the area and had a great mechanic at our previous residence. We wanted a team that was reliable, honest, communicative and affordable. We found Auto Japan and have had 2 of our vehicles in to them. They are exactly what we were looking for in a new auto shop. I would highly recommend them.

Front desk very nice. Went to the wrong shop by accident and pre appointment I spoke to Vaughn who was very knowledgeable and maybe was trying to not set me up for disappointment due to my car's age. I felt he was talking to me like I was an unknowledgeable woman. He gave me alot of reasons why my ac probably wouldn't be fixable despite the fact none of the suggestions he made was realistic to my recent car use. However, it was a 32 dollar relay switch and the ac is testing at 45 degrees. They also vacuumed my car, put some oil in and fixed the issue. Vaughn reviews are great. Maybe I caught him in a bad day. I would definitely go back if it was closer to home. Overall 5 stars. Thanks!!!

Car was ready on time on estimate no drama. Most importantly for me no unnecessary work was done or suggested. The people are great too - no "auto-speak" easy to understand services going forward and they're all nice

Auto Japan, I cant recommend this auto shop enough! Theyre always on time with my appointments, and I really appreciate that they offer a loaner car whenever I need, it makes things so much easier. The team is professional, honest, and gives great recommendations on what my car actually needs without pushing unnecessary services. I always leave confident that my car is in the best hands.

The best team and service. Always a delight to imteract with the people of AutoJapan. I trust these folks with the safety of my vehicle.

The entire staff is absolutely professional and customer service oriented. They care about each and every one of their customers and treat them with respect and life family. Outstanding vendor for foreign car repair.

Great service & emergency help

Excellent....

I wont go anywhere else! ️