Santa Rosa Auto Repair

I went to Auto Japan based on the Yelp reviews. I was immediately impressed when the first thing Vaughn did was take me out for a test drive (and I could tell he was busy). In the last 7 years the Hyundai dealership has only done that once (Petaluma Autoworld). We started to backup, he heard the squeal and new it was the break pads. We never left the parking space. I came in at 3PM and had all new pads and machined rotors and brake fluid by 6PM. And he changed a blown break light at no charge that I didn't even know was out. I fully expected to have to leave my car over the weekend, but he clearly stayed late to finish it all the same day. All for probably half the price the dealership would have charged and taken several days to complete. If I had known, I never would have taken my car to the dealership.

There were a couple of mix-ups on scheduling my appointment and emails sent. Overall I think everything at the shop is great.

Was impressed with the quality of service received at Auto Japan. They were experienced, knowledgeable, honest, and a pleasure to do business with. Would highly reccommend and use them again.

There were a couple of mix-ups on scheduling my appointment and emails sent. Overall I think everything at the shop is great.

Was impressed with the quality of service received at Auto Japan. They were experienced, knowledgeable, honest, and a pleasure to do business with. Would highly reccommend and use them again.

Complete professionals. Everything up front and specific. Work was exemplerary. Even great waiting room. They care like good family.

Complete professionals. Everything up front and specific. Work was exemplerary. Even great waiting room. They care like good family.

Vaughn and his team are the best!! They are knowledgeable, treat you with respect, and do fantastic work. It's nice to have a go-to "car place" that I feel good about. A++

This place is awesome! Vaugh is great. I have been a customer for over a year. Vaugh is honest and does not overcharge me. My car was in an accident a few months ago and he worked with the insurance company of the person who hit me and restored my car to like new condition. I highly recommed Auto Japan for your auto needs! They have always accomodated me with a loaner car or his father has driven me to work and picked me up while my car was being service.

I have recommended Auto Japan to numerous people because they are so far above and beyond every other auto repair shop I have ever experienced that it is unbelievable. I have never had them say or do anyting in leass than an honest and professional manner. They call and explain whenever they find something else that needs to be fixed and let you make the choice of how they will proceed. Awesomeness.