Santa Rosa Auto Repair

I've been going to Auto Japan for years. They have always been friendly, helpful, experienced and expert mechanics!

great service as usual

I've been taking both of my Lexus cars to Auto Japan for over ten years, starting after Freeman Lexus recommended several services that the cars didn't actually need. Auto Japan has always been a model of competence and honesty. Looking back on my long experience with them: There have been times when they could easily have taken advantage of my ignorance about car mechanics. They never have, and I know they never would. If you own a Japanese car, try them! I think you will be very glad to have found Auto Japan.

First time getting my Mazda serviced here because Hansel quit Mazda. Very satisfied with the professionalism, communication, and quality of their work. The online reservation system wasn't especially effective since times I requested were not actually available, but we worked it out by email. I liked the text message linking me to their findings and recommendations for additional repairs and service, that allowed me to check a box for approve or decline. Joanna in the front office is great, a friendly and knowledgeable face for the operation.

Straight forward and honest

I'm been a customer for well over a decade with seven vehicles without a single problem.

Always dependable, courteous and honest.

If you want it done thoroughly and for a reasonable price, this is the place.

Always supportive, efficient and fair, thanks.