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Santa Rosa Auto Repair

1542 reviews
Call Us!(707) 387-9167
Tue - Fri: 8:00 AM - 5:00 PM
5

Auto-Japan: honest experts who do their work on time. They're our favorite place to take our cars.

Joe, thanks for making our day! We love that you call us your favorite! It's awesome to know we've earned it. Swing on by if you need anything!

- Auto Japan, Inc.
5

Weve been looking for a reliable shop since moving out here 4 years ago for our 20+ y/o well maintained cars. Its been a bit hit or miss, not BAD work just not like our old shop. Japan auto felt like taking my car in to an old friend (or to my brother, when he has time). Particular, detail oriented, communicative and demonstrable knowledge of and pride in their work from everyone we encountered. My husbands car is a cruiser again and I know my car is in trustworthy reliable hands who know their business. SO excited to find a family doctor for our old-reliables!

Thank you so much for the amazing review, Chari Pavlos! We are thrilled that you had such a fantastic experience with us! It's wonderful to hear that our team made you feel like family. We take pride in our attention to detail and communication. We're delighted to be your go-to for your reliable cars! Thank you for choosing us, and we look forward to serving you again!

- Auto Japan, Inc.
5

Weve been looking for a reliable shop since moving out here 4 years ago for our 20+ y/o well maintained cars. It’s been a bit hit or miss, not BAD work just not like our old shop. Auto Japan felt like taking my car in to an old friend (or to my brother, when he has time). Particular, detail oriented, communicative and demonstrable knowledge of and pride in their work from everyone we encountered. My husbands car is a cruiser again and I know my car is in trustworthy reliable hands who know their business. SO excited to find a family doctor for our old-reliables! (Oops I’m in mom’s Google account. Ignore that)

Thank you for your kind words, Ann Marie! It's great to hear that we exceeded your expectations. We strive to provide a personalized and detail-oriented service to all our customers. We're glad that you and your husband feel like you've found a reliable shop for your cars. We can't wait to continue taking care of your old-reliables!

- Auto Japan, Inc.
5

Took care of what I wanted and informed me that I will need further work at a later date.

Thank you, Suzanne, for the kind words! We're glad that we could assist you with what you needed and provide you with the necessary information about future work. If you have any questions or concerns in the meantime, please don't hesitate to reach out!

- Auto Japan, Inc.
5

Awesome job great customer service highly recommended

Thank you for the five-star review, Omar! We love hearing that our customer service was top-notch. We strive to provide an awesome experience for all of our customers. Don't hesitate to reach out if you need anything in the future.

- Auto Japan, Inc.
5

The folks at Auto Japan are extremely knowledgeable and professional. And maybe most importantly, they care.

Thank you for your kind words, Lynne! We pride ourselves on our expertise and dedication to our customers. It's great to hear that you appreciate our knowledge and professionalism. We look forward to serving you again in the future!

- Auto Japan, Inc.
5

Everyone nice and professional.

Thank you for your kind words, Ron! We are thrilled to hear that you had a great experience with us. Our team strives to provide the best service possible, and we are glad that it reflected in your visit. If you have any further feedback or need assistance, please don't hesitate to reach out.

- Auto Japan, Inc.
5

As always, excellent service!

Thank you, Janet, for your stellar review! We could not be happier to hear that you consistently experience our excellent service. Your satisfaction is our top priority, and we value your continued support. We look forward to serving you again soon!

- Auto Japan, Inc.
5

Same quality service as usual!

Thank you for continuing to choose our company, Debbie! We're glad to hear that we consistently provide you with top-notch service.

- Auto Japan, Inc.
5

They found a very well hidden device which was an after market dongle to measure perform that slowly drained my battery which only showed up since I now drive rarely.

Thank you for sharing your positive experience, Jay! We're glad we could help you identify and remove that hidden device draining your battery. Your satisfaction is important to us and we look forward to serving you again in the future.

- Auto Japan, Inc.
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