Santa Rosa Auto Repair

I took my 2007 Toyota Highlander into Auto Japan to diagnose an issue with an alternator belt which resulted in my needing to replace the alternator itself. The front office team was super friendly and efficient in explaining the particulars. They performed the work in less than 24 hours, fixed a few minor problems and charged a reasonable amount for what I can only describe as phenomenal service. Cleanest and most organized service bays Ive ever seen.

Very trustworthy and competent...friendly, helpful staff.

Always have great professional, courteous and friendly service at Auto Japan.

As usual, excellent service all done in a timely manner. Friendly front office staff.

I always appreciate the information about my car which I receive from Auto Japan. It is clear, easy to understand and I have time to process the facts and make an appropriate decision that is best for me. The customer is respected here. Thank you Auto Japan team!!!!

Excellent, trusted work. Friendly customer service and work done in a timely fashion. 2005 Honda and this is the only shop it's been to.

Consistently great service. AutoJapan has serviced my vehicles for several years. They have earned my trust and my gratitude.

Excellent service. Knowledgeable and courteous staff.

Always great service! Good communication and great results! I highly recommend them.

Auto Japan is always on time. I wait with a good book, while my oil is changed and the car's regular check up. It's always done before they say it will be. I have over 304,500 miles on my car. Next visit will be a road trip check.