Santa Rosa Auto Repair

I've gone to Vaughn for five years now. I go no where else. I trust him. He has earned my trust by giving me solid advice and quality repairs. He has stood behind his work and his parts. He is good for his word. period.

Good, thorough service. Cost was average. The owner pointed out an issue with my back tires I wasn't aware of. Will return in the future for other service.

Vaughn always does top quality work and with the best customer service.

Vaughn has been my mechanic for 8 years. He is honest...

First few visits were for installations of Tire Rack orders on non-Japanese cars, and my impression was that the shop was clean, courteous, very professional and honest. After I got a Toyota, I knew exactly where to take it. Since then, I have my high-mileage car in for a variety of minor and not-so-minor service / maintenance, and I continue to be impressed. I have unreservedly recommended the shop to several friends and acquaintances.

First few visits were for installations of Tire Rack orders on non-Japanese cars, and my impression was that the shop was clean, courteous, very professional and honest. After I got a Toyota, I knew exactly where to take it. Since then, I have my high-mileage car in for a variety of minor and not-so-minor service / maintenance, and I continue to be impressed. I have unreservedly recommended the shop to several friends and acquaintances.

Vaughn and his staff have been taking care of my Solora and my p/u for the past 4 yrs. Vaughn is extremely competent, knowledgeable and efficient. While looking for a used p/u, Vaughn not only found 2 that we looked at, he also went with me to do the test drive. He has always been honest and upfront about the repairs and the scheduled maintentance. Auto Japan offers excellent service and their integrity shows in their work.

Vaughn and his staff have been taking care of my Solora and my p/u for the past 4 yrs. Vaughn is extremely competent, knowledgeable and efficient. While looking for a used p/u, Vaughn not only found 2 that we looked at, he also went with me to do the test drive. He has always been honest and upfront about the repairs and the scheduled maintentance. Auto Japan offers excellent service and their integrity shows in their work.

I have a Lexus GS300 and have been taking it to Auto Japan for almost a year. A friend suggested I go there when she heard noises while we were driving that I must have gotten use to. I went on a test drive with one of their mechanics so they could pinpoint what I was hearing. They found the battery hold down loose ...the battery was replaced elsewhere... and they repaired my squeaking brakes. I was overdue for a service and Vaughn, the owner helped me prioritize what was needed immediately. He never came across as condescending because I had waited too long. All of my appointments have been just as pleasant! They have a nice waiting area, their prices are fair and the work is done proficiently and timely. There are not enough stars for this garage. Thanks again, Vaughn. You and your staff are top rate!