Santa Rosa Auto Repair

Call Us!(707) 387-9167
Mon - Fri: 8:00 AM - 5:00 PM
5

We have taken our vehicles to Vaughn at Auto Japan for over 15 years. Their service is always stellar and reliable without fail. It is a family-run business and Vaughn gives back to the community by his support of at-risk youth. Please consider giving them your business.

5

I highly recommend Auto Japan. Vaughn was extremely helpful, kind, and considerate. I am from Alabama and always had repairs done on my Toyota Rav 4 by a family friend who was a mechanic. When I moved to Santa Rosa and began having car troubles I was nervous to take my car to someone new. Auto Japan was fair in their pricing and did a great job repairing my car. I will definitely take my car here in the future.

5

If you want to truly feel like you were listened to, feelings heard, understood, given their complete attention, thorough review of all that's involved with your car, then I cant recommend Auto Japan enough. Vaughn is serious. His customers are paramount to the success. Clarity is what you will feel from beginning to end. I admire that quality more and more in my business dealings.

5

The most professional, thoughtful and friendly auto repair shop I have ever encountered. I would recommend this place 100% !!!

Thank you Joan for being a fantastic customer. Comments like this inspire all at Auto Japan. Vaughn

- Auto Japan, Inc.
5

So happy I've found a great independent shop to work on my '94 MX5 which I've had since new.Won't be taking that car to any other repair facility as my impression of them, their professionalism and service is very high.Highly recommended.

5

I have been taking my 2001 Acura Integra to Vaughn at Auto Japan for about 11 years. Back then the shop was call Supreme Foreign Auto. Back then I was a single woman new to Santa Rosa. I went through the phone book and chose supreme foreign auto because they specialized in Japanese cars. My first experience with Vaughn was not only pleasant but I knew right away he was a man of integrity and took pride in his work. He cared and I knew I can trust him. I am now married and still continue to take my vehicles to Vaughn. When my husband needed a mechanic for his 1993 Nissan King cab, I sent him straight to Vaughn. Auto Japan has been the only auto shop to have ever worked on my Acura. We still have the Nissan, and also a Toyota Tacoma, all under the care of Auto Japan. I highly recommend Auto Japan for all your auto needs. The customer service is outstanding, and Vaughn only hires the best mechanics! Quality, Integrity honesty, need I say more! As a woman, when you find a good hair stylist, you stick with her/him, it's the same with a mechanic! I will always be a faithful customer...

5

As always, when my check engine light went on, I drove straight to Auto Japan and felt completely confident about leaving it for diagnostics. As my car gets older, it is such a relief to have the professional and courteous staff at Auto Japan looking after it and advising me on what repairs are necessary.

5

There aren't enough stars for the rating I'd like to give. Two years ago, I was in the market for a really good used car, I had a limited amount of time, and was not finding anything worth buying. Vaughn was inspecting a vehicle that I was about to buy and he warned me that it looked like trouble, and he took the time to show me why. Then he gave me an idea as to how I might find a good car. I followed his advice, and the next week I brought in another car for him to look at. He said something like--this is the best used car I've ever seen for the price. I bought the car, and the concern about finding a good mechanic was a moot point.

5

Have been a customer of Auto Japan for several years. My ratings remains 5 stars

Thanks, Leon, for your trust in us to take care of your vehicle. We sincerely appreciate your business.

- Auto Japan, Inc.
5

You all get a five - great service, much appreciated. I'm a little concerned that the idle,( in neutral, no brake pedal, no steering effort) tends to be 1200 rpm ...seems a bit high: my memory was of 500 to 700 rpm? Should i bring it in?

Thanks, Jeremy. Always a pleasure to see you. Peter will call you about the idle problem or just come by when you are in our area and we will check it out for you.

- Auto Japan, Inc.
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