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Santa Rosa Auto Repair

1459 reviews
Call Us!(707) 387-9167
Mon - Fri: 8:00 AM - 5:00 PM
5

As always, I was favorably impressed by the courteous, professional staff. I know you do meticulous, quality work, and have a VERY honest and trustworthy operation. I always appreciate the clear communication and how things are explained to me. I have trusted you for years and will continue to recommend you to anyone who asks where I have my car serviced.

Thanks, Kristin. We appreciate your comments and your business. We look forward to seeing you again in the future.

- Auto Japan, Inc.
5

Exceptional service and customer care, reminiscent of bygone days when auto repair was a source of pride rather than the scourge it usually is now. Auto Japan's mission is to restore faith in and the reputation of the auto repair industry by doing excellent repair work using only OEM parts, standing behind their work with a two-year warranty (!), and treating their customers with kindness, respect, and dignity. The staff is just wonderful. This amazing repair shop deserves six stars! I wouldn't take my wife's and my car anywhere else for servicing.

Thanks, Richard, for your kind comments. We sincerely appreciate your business and it was nice getting to know you on our rides to and from your house to the shop.

- Auto Japan, Inc.
5

Great!!! Delighted I found a shop that made time to put in a new battery for me. When I had a car emergency , Ill be back, Thanks again!

We're so glad you found us, Maureen, and we look forward to working with you in the near future.

- Auto Japan, Inc.
5

Auto Japan has always excelled in helping us maintain our work trucks. They are friendly, helpful and prompt in their service, which is why we have been loyal customers for 8+ years! I would recommend them to all of my friends and family.

Thanks, Evan, for bringing us your business and trusting us with your vehicles. We enjoy working with you.

- Auto Japan, Inc.
5

Auto Japan did a great job on Nancy's 1995 Toyota Corolla. They replaced the starter with a 2 year guarantee. Pter and Cindy were great. Vaugh should give them both raises. Thank You: Ronald J. Carrey

Hi Ron...thanks for your comments. We always have a great time when you come into the shop.

- Auto Japan, Inc.
5

Five star service.

Thanks, Mary. It's always a pleasure seeing you. Thanks for your trust in us.

- Auto Japan, Inc.
5

This was my first time experiencing the service at Auto Japan, as they were recommended by a good friend of mine awhile back, and I am happy I found them. They were less expensive and more reasonable than Manly Honda in SR, and their service was above and beyond (thanks Peter!). I'll be back for sure.

Thanks, Jennifer, for your comments. We enjoyed working with you and look forward to your future visits.

- Auto Japan, Inc.
5

I have had my elderly Dodge Van to other repair shops to make its drivability better. I took the Van to Auto Japan Inc. and discovered the head bolts, manifold bolts and carburetor bolts were leaking vacuum. All the bolts were torqued to specifications and now the van runs as designed and passes smog without a single problem.

Thanks, George, for your comments. We are glad your van runs well and we appreciate your business.

- Auto Japan, Inc.
5

Great friendly service. Seemingly very willing to give good customer service. Downside is parts prices are dealer-like.

Thank you, Philip, for trusting us with your Subaru. We sincerely appreciate your business.

- Auto Japan, Inc.
5

Stephen was a pleasure to work with as was the entire staff. I am happy with the work and will be going back!

Thank you, Claire, for your business. We are lucky to have Stephen working with us and he enjoyed working with you as well.

- Auto Japan, Inc.
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